About Us

A. Maryland Name Change Law is operated by Epoq US, Inc., a legal information services company that publishes digital solutions that help users solve their legal problems over the Internet. We offer state-specific interactive legal documents and legal tools, enabling citizens to access the law without incurring the high cost of legal fees. Our goal is to provide legal solutions at prices that people can afford.

The founder and President of Epoq Us, Inc. is Richard S. Granat. Richard was previously the President and Dean of the Philadelphia Institute for Paralegal Training, the Nation's first paralegal training school. Richard has been a member of the Maryland and District of Columbia Bar for over 30 years, and is the author of "How to Do Your Own Divorce in D.C., Maryland, and Virginia," and "How to Do Your Divorce in Maryland" (1998). Richard is a member of the American Bar Association, the Maryland State Bar Association, and the District of Columbia Bar Association. Richard is committed to the idea that there are many routine legal tasks that can be undertaken without the full participation of an attorney and that information technology can make the law accessible and understandable to the general public. These beliefs are grounded in empirical research that has been ignored by the majority of the practicing bar.

Q. Who provides the answers to the legal information questions?

A. Our Legal Research Team answers you directly, but, provides general legal information answers only -- not legal advice -- since we are not a law firm.

Q. What if I need legal advice?

A. We would like to help you with your legal advice question. Unfortunately, we are not a law firm and cannot provide legal advice in particular cases nor do we answer individual legal inquiries. Our staff can only offer general information and any technical assistance you may require while using our sites and services. Many of our sites contain detailed Law Guides which cover many legal topics. Please review these guides, which can be located on the homepage of this site. You may wish to contact your local court clerk or a licensed attorney in your area.

Q. How do I contact Maryland Name Change Law?

Contact Information:

Maryland Name Change Law
Epoq US, Inc.
9141 Reisterstown Road, #43
Owings Mills, MD 21117

Toll-free: 1-800-311-6123
Support

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Q. Who processes my credit card information when purchasing kits or services?

A. Credit card transactions for Maryland Name Change Law are processed by Chase Paymentech. Chase Paymentech provides secure transactions services to over 4,000 web sites.

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Q. Are my communications secure?

A. Maryland Name Change Law is hosted on a Server, which uses the Secure Sockets Layer protocol. (SSL). It is a security protocol and emerging standard like HTTP (Hypertext Transfer Protocol) to transfer information across the Internet. The main difference between the two, is that SSL, developed by Netscape, has made special provisions (via various encryption schemes) to transfer information securely across the Internet. SSL enables a Web site visitor's browser to connect and transparently negotiate a secure communication channel. Once this connection has been made, information can be exchanged with theoretically no chance of any unauthorized third party interpreting the data.

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Q. What is your refund policy?

A. Please see Our Guarantee for all the details of our refund policy.

To request a refund, please simply contact us toll-free at (800) 311-6123, or click here to e-mail us.

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Q. Why did your system decline my credit card, when I know that it is good?

We apologize for any difficulties which may have been caused by our web-site or your attempted purchase.

Common reasons for a card to be declined include:

(1) P.O. Box listed as address.
(2) Wrong address listed.
(3) Credit card number entered incorrectly.
(4) Fields within the order process are skipped.
(5) Sometimes debit cards are not accepted by our systems.

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Frequently Asked Questions About Maryland Name Change Law and its Operation